Platform Service Fees
Crowdroom charges guests/users a platform service fee $ 0.8 cents (“Platform Fee”). This helps us cover the costs of running our Platform, including providing Email and direct SMS Notifications regarding your bookings as well as completing and processing your transaction and providing 24/7 support for your bookings and all services added.
Listee Fees (Commisions From Profit)
We charge Listees (Host Partners & Vendors) a commission (“Listee Fee”), which is retained by Crowdroom from their’s payout. The Listee Fee is typically, 3% of the listee's profit. This fee will be deducted from the listee's total profit once he/she requests for a payout.
Once a Listee logs a payout request, Crowdroom will normally initiate the payout within 1 to 3 days after a Booking is completed. To keep things fair, We may withhold a payout if a dispute is initiated between a User/Guest and a Listee (Host Partner or Vendor), or as otherwise permitted by the Services Agreement. Timing of a payout may also be modified where the Booking is updated, rescheduled, or cancelled.
Cancellations.
All Fees are subject to our Cancellation and Refund Policy.